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Sonic.net, Inc.
2260 Apollo Way
Santa Rosa, CA 95407

(707) 522-1000 Voice
(707) 547-2199 Fax
(707) 547-3400 Help

support@sonic.net

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System Messages

Sun, 5 Jul 2009 2:25:01 PM PDT -- Scheduled SQL Maintenance: Tonight starting at 10:00PM, customer and internal SQL servers will undergo a maintenance period that may cause a very brief service interruption. This period is estimated to only last 2-5 minutes at most. -Don read more.

Wed, 1 Jul 2009 12:58:34 PM PDT -- Web and MySQL Cluster Service Interuption: A transient issue on one of our customer MySQL servers that went unnoticed by our monitoring systems caused processes to lock and stack on our web cluster. Sites hosted on our web cluster, including www.sonic.net, may have been slow or timed out while loading until the issue was properly identified and resolved. We’ve already corrected [...] read more.

Thu, 25 Jun 2009 2:02:10 PM PDT -- CLEC Intrusive Maintenance: Tuesday, June 30th at 12:01 am, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in the downtown Santa Rosa area. This will be a service affecting maintenance window and we expect customer downtime to be less than 15 minutes. -Clay and Tim Update: All work has been completed as planned. Downtime was [...] read more.


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What's New

upto18mbps2

Sonic.net Fusion Broadband
We are now serving five hundred customers on our fast new Fusion Broadband product. Adoption of this new standalone product is growing with customers who desire more speed or broadband service without a voice line (optional voice service is coming soon.)

Availability is limited but growing, we are up and running in twenty local areas today, including a reasonable portion of the Bay Area. New coverage areas are scheduled to come up roughly every two weeks.

For more info on Fusion and to check availability, order or express interest in expansion, see the Fusion Broadband sales page.

Post/View Comments


pogologosmall1

Sonic.net welcomes Pogowave customers
We would like to welcome Pogowave’s customers to the Sonic.net family. Sonic.net has assumed operation of Pogowave’s wireless network, which covers several communities in Sonoma County. We are also happy to have Adam from Pogowave join our team, and are excited to bring all of the extra services that Sonic.net provides to our new Pogowave customers. Welcome aboard! Post|View comments


humboldt_button

Sonic.net welcomes Humboldt Internet customers
We would like to welcome Humboldt Internet’s customers to the Sonic.net family. For the last few years, Sonic.net has partnered with Humboldt Internet to provide DSL connections on DSL aggregation platform. We will now be taking on the support, billing and customer service roles for these customers. Like Humboldt Internet, Sonic.net is focused on providing friendly local support alongside reliable Internet services. Welcome aboard! Post|View comments


elitruck-thumb

Sonic.net Expanding
We had a nice article in the North Bay Business Journal about our continued expansion. We’ve added six new staff in the last month or so, and are building out our network rapidly. You can download and view a copy of the article (PDF), or view the it on their site (without the photo). Post |View comments


Sonic.net installer van

Wrapping up new network
We started construction in Forestville today. It’s the last of our initial nineteen offices slated for build-out during this initial phase. All of the other locations are nearly done, with just a few loose ends to be tied up over the next few weeks. Read more.


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